If you need help viewing or printing your invoice, speak with an Apple Specialist at 1‑800‑MY‑APPLE. Then, select View Invoice at the top of your order details page to access your invoice. To view or print your invoice, go to your Order Listing (Opens in a new window) page and select an item to go to the order details. Viewing & Changing Orders - Shopping Help - Apple - "Once an item is shipped or picked up, Apple will create an invoice for your order. *Payment methods that you can use with your Apple ID. If you do not see your country, see if there is an "other" listing for that region. If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. More things to try in this 2018 post by Urquhart1244 marked Apple Recommended: You can also click Orders, then click the View Order History link. Tap: Settings > Media & Purchases > View Account > Review Apple ID. Open the View Order History page (link in Resources). First, visit online Order Status and enter your Apple ID and password. If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. Its easy to check the status of your order. The document 'If you can't remove your last payment method or use no payment method with your Apple ID' mentions "if you're using an existing Apple ID with the App Store for the first time, you must provide payment information," in this link: The resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you don't plan on needing to use it. I think this might be to what you are referring in your first section: The link I provided tells you how to see your media purchase history on various devices including a Mac. I guess I don't really understand what you're asking about - you post about various things in different parts of your post. If you need help viewing or printing your invoice, speak with an Apple Specialist at 1‑800‑MY‑APPLE."Īpple recommends you "Keep your receipt after you buy an Apple device" -> "Search your email for the words “receipt from Apple.” - įor a physical Apple Store purchase you can try contacting the store where you purchased the item and see if they still have a record of the purchase. > (only the past 18 months)įor iTunes and App Stores purchases you can see receipts in your purchase history: Apple also emails you a receipt for any charge made to your account. If you do not know your order number, your order number can be found in your acknowledgment email.You say "Media and Purchases, but the "Store" which are several different stores (and it is "Apple Store").įor items from the on-line store go to, scroll to the bottom, and click on Apple Store Account. You have two options: ( 1) you can sign in with your Apple ID or ( 2) you can look up your individual orders with your order number and email address. Open Safari or any other browser and visit the Apple Orders page. You can also see your App Store purchase history. Please note that you do not need a sales receipt for warranty service. For example, you may be asked to bring it when you take your device to an Apple Store or Apple Authorized Service Provider for hardware repairs. You may need to find your sales receipt for various reasons. The main focus of this article is on retrieving receipts for Apple hardware products such as iPhone, iPad, Apple Watch, Apple TV, or Mac computers that you have bought from Apple’s online store. Apple makes its products available for sale online and in-store. In this article, I explain how you can view and download your receipts for Apple products that you have directly bought from Apple.
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